Terms & Conditions
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These terms apply to quotes and work carried out by One Call Windscreens Limited (“we”, “us”). By booking a job you agree to them.
Quotes
Quotes are based on the information you give us, including your vehicle registration and the glass that needs repairing or replacing. If the details turn out to be different on the day, we will tell you about any change in price before starting work.
Bookings and access
Please make sure your vehicle is somewhere safe and legal for us to work, with enough space around it. Mobile work may be affected by heavy rain or extreme weather; if so we will rearrange with you.
Payment
Payment is due on completion unless agreed otherwise. Interest-free options such as Klarna and Clearpay are subject to the provider’s own terms and approval. For insurance work you may need to pay your policy excess.
Repairs
Chip and crack repairs aim to stop damage spreading and improve appearance; a small mark may remain. If a repair is not possible we will recommend a replacement.
Drive-away time
After a replacement your technician will tell you the safe drive-away time. Please follow their advice.
Guarantee
[Describe your workmanship guarantee, e.g. leaks and fitting faults.] This does not cover new damage such as stone chips after fitting.
Cancellations
Please give us as much notice as possible if you need to cancel or move a booking. [Add any cancellation charges.]
Liability
Nothing in these terms limits your statutory rights as a consumer.
Contact
One Call Windscreens Limited, [registered address]. Phone 07429080915.